Terms Of Service

3.1 Overview & Agreement

By accessing and transacting on the Ekanta B2B platform, you agree to comply with and be bound by these Terms. This includes all additional policies linked or referenced herein.

3.2 Eligibility

You confirm that:

· You are authorised to represent a legitimate business, institution, or organisation.

· You have legal capacity to enter into binding contracts.

· You meet the age of majority in your jurisdiction.

3.3 General Conditions

We reserve the right to:

· Refuse service to any buyer without explanation

· Limit order quantities

· Cancel orders we believe to be fraudulent or in breach of these Terms

Your content (excluding sensitive payment data) may be transmitted unencrypted across various networks for operational purposes.

3.4 Modifications to Service & Pricing

We may:

· Update, modify, or discontinue products or services without notice

· Adjust pricing at any time to reflect cost changes or market conditions

We will not be liable to buyers or third parties for such modifications.

3.5 Accuracy of Information

While we make every effort to ensure information on our site is accurate and current, we are not liable for:

· Incomplete or outdated product descriptions

· Minor variances in hand-made items compared to photographs

Buyers are responsible for clarifying all specifications before placing orders.

3.6 Billing & Account Information

You agree to:

· Provide current, complete, and accurate billing and account details

· Update your GST number, billing address, and shipping contacts when required

We reserve the right to cancel or hold orders if fraudulent or incorrect details are found.

3.7 Optional Tools & Third-Party Links

We may provide links to or integrations with third-party tools and services.

· Use of these tools is at your own risk and subject to the third party’s terms and conditions.

· We do not endorse or take responsibility for the content or reliability of external sites.

3.8 User Comments & Submissions

If you share feedback, reviews, or other materials with us:

· You grant us unrestricted rights to use such content for marketing or operational purposes

· You warrant that your submissions do not infringe third-party rights

3.9 Prohibited Uses

You may not use our site for:

· Unlawful activities

· Intellectual property infringement

· Transmission of viruses or malicious code

· Attempting to disrupt site functionality

Violation may result in account termination and legal action. 

3.10 Disclaimer of Warranties & Limitation of Liability

Our products and services are provided “as is” without warranties unless expressly stated. We are not liable for any:

· Indirect, incidental, or consequential damages

· Losses related to delays, resale issues, or customer dissatisfaction outside of manufacturing defects

3.11 Indemnification

You agree to indemnify and hold harmless Ekanta, its affiliates, and employees against any claims resulting from your breach of these Terms or misuse of our services. 

3.12 Severability

If any provision is deemed unenforceable, the remainder will still apply in full force.

3.13 Changes to Terms

We may revise these Terms at any time. Updates will be posted on our website, and continued use of the platform constitutes acceptance.

3.14 Governing Law

These Terms are governed by the laws of India, with exclusive jurisdiction vested in the courts of Chennai, Tamil Nadu.

3.15 Privacy Policy

We collect and use your data solely for the purposes of:

· Processing orders

· Managing your account

· Fulfilling legal obligations

We do not sell or share your data except as required for logistics or compliance. For details, refer to our full Privacy Policy.